CE Marking HelpDesk
CE Marking HelpDesk: technical support always available.
CE marking does not end with the signature of the declaration of conformity. New questions arise every day: how to manage a modification to a machine, whether new equipment falls under the Directive, how to interpret a regulatory requirement, what changes with Regulation (EU) 2023/1230. MTM Consulting has addressed this need with a dedicated subscription HelpDesk service: a senior technician always available, all year round, with guaranteed responses within 48 hours.
What the HelpDesk service includes
The HelpDesk subscription package has been designed to provide manufacturing companies with a stable and responsive technical reference. The service includes:
- Unlimited email inquiries on Machinery Directive 2006/42/EC and Regulation (EU) 2023/1230, via a dedicated email address
- Guaranteed response within 48 working hours, always from an MTM expert technician
- Written regulatory updates on amendments, new harmonized standards, with effective dates and operational impact analysis
- Continuous support throughout the contract year with no additional costs based on inquiry volume
Who the service is for
The HelpDesk service is ideal for technical departments, quality managers, health and safety officers, and designers at manufacturing companies that manage CE documentation internally or that purchase machinery and need to verify its compliance. It is the right solution for those who need fast and reliable answers without having to initiate a complete consultation each time.
The advantage of continuity
Having a senior technician always available changes the way a company manages CE compliance. Questions do not accumulate, decisions are made with confidence, regulatory updates do not come as a surprise. MTM Consulting guarantees an ongoing relationship that grows with knowledge of your machinery fleet and your specific requirements. Contact us to receive further information and activate your subscription.
RESOURCES.
- Directive 2006/42/EC - Machinery Directive
- Machinery Regulation (EU) 2023/1230
- Directive 2014/34/EU - ATEX Directive
- Directive 2014/68/EU - PED Directive
- Directive 2014/35/EU - Low Voltage Directive
- Directive 2014/30/EU - Electromagnetic Compatibility Directive
- Directive 2012/19/EU - WEEE Directive
- Directive 2011/65/EU - RoHS Directive
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Fill out the form here: our team will contact you as soon as possible with a clear, precise response tailored to your needs.
Whether it is consulting, a project, or a simple request, we are at your disposal to find the best solution together.
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